1. Overview

This Return & Refund Policy applies to all purchases made on https://ravishankarjha.com/, including digital courses, subscriptions, and consultancy sessions. As our products and services are primarily digital, refunds are limited and handled on a case-by-case basis as described below.

2. Digital Courses

• All online courses sold on RAVISHANKARJHA.COM are digital products that grant instant access after successful payment.
• Due to the nature of digital goods, no refunds will be issued once a course is purchased and access is granted.
• Refunds will only be considered in rare cases such as duplicate payments or technical issues that prevent course access.
• For technical support or access problems, please contact info@ravishankarjha.com within 48 hours of purchase.

3. Consultancy Sessions

• Consultancy bookings can be cancelled or rescheduled once if requested at least 24 hours before the scheduled meeting time.
• If you miss your appointment without notice, it will be considered completed and no refund will be issued.
• Refund requests made before the scheduled consultancy are eligible for review.
• After a consultancy session has been conducted, no refund will be provided under any circumstances.

4. Payment Processing

All payments are securely processed through our payment aggregator Cashfree. We do not store your card or banking details. Refunds, if approved, will be returned to the original payment method within 7–10 business days.

5. Exceptional Cases

Refunds may be approved only under the following exceptional circumstances:

• Duplicate or accidental payment for the same service
• Technical failure that prevents product delivery or access
• Service not delivered as described, after internal review and verification

6. Subscription or Membership Plans

If a subscription-based course or service is offered:

• You can cancel your subscription anytime from your account dashboard or by contacting support.
• Cancellation stops future billing but does not result in refunds for previous payments.

7. How to Request a Refund or Reschedule

To request a refund, cancellation, or reschedule, please contact our support team with your transaction details:

• Email: info@ravishankarjha.com
• Phone: +91 8882927554
• Subject line: “Refund Request – [Your Order ID]”

Our support team will review your request within 3–5 business days and respond with an update or resolution.

8. Chargeback Policy

Initiating a chargeback with your payment provider without contacting us first may result in suspension of your account and access to future services. We encourage customers to resolve issues directly through our support channels.

9. Policy Updates

We reserve the right to modify this Return & Refund Policy at any time to comply with legal changes or improve transparency. The latest version will always be available on this page, with the updated “Effective Date.”

10. Contact Information

If you have any questions about our Return & Refund Policy, please contact: