India-specific compliance

This Privacy Notice also aims to comply with Indian laws and practices related to data protection, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable Indian regulations. Where local law requires, we will follow applicable Indian legal requirements when processing data of individuals located in India.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us — In short: We collect personal information that you provide to us.

Personal Information Provided by You

We collect information you voluntarily provide during registration, course purchase, consultancy booking, support requests, or other interactions. Examples include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles
• Usernames and passwords
• Contact preferences and billing addresses

Sensitive Information

We do not process sensitive personal information as defined in many jurisdictions (e.g., racial or ethnic origins, political opinions, religious beliefs, health data, etc.).

Payment Data

When you make purchases, necessary payment data is processed by our payment processor, Cashfree. We do not store full card details on our servers. Refer to Cashfree’s privacy notice here: https://www.cashfree.com/privacypolicy/.

Social Media Login Data

If you choose to register using a social media account (e.g., Facebook or X), we may receive certain profile information from that provider as described later in the “How do we handle your social logins?” section.

Information Automatically Collected

We automatically collect certain technical and usage data when you visit or interact with our Services, such as:

• IP address, browser and device characteristics
• Operating system, language preferences, referring URLs
• Pages visited, date/time stamps, and actions taken

We also collect data via cookies and similar technologies; see the Cookies section below for details.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

We may process your information to:

• Facilitate account creation, authentication, and management
• Respond to inquiries and request feedback
• Send marketing and promotional communications (where permitted)
• Deliver personalized content and advertising
• Protect our Services from fraud and abuse
• Analyze usage trends and measure marketing effectiveness
• Comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We process personal information when we have a valid legal basis to do so under applicable law, such as:

• Consent: You gave permission for a specific purpose (you can withdraw consent anytime).
• Contractual necessity: To enter into or perform our agreement with you (e.g., delivering purchased courses).
• Legitimate interests: For business purposes like fraud prevention, product improvement, or marketing, where those interests don’t override your rights.
• Legal obligations: Compliance with laws, court orders, or government requests.
• Vital interests: To protect someone’s safety in emergencies.

If you are located in the EU/UK/Canada/US, specific legal bases like GDPR/CCPA/PIPEDA apply; we honor those regimes where applicable as described elsewhere in this notice.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may disclose personal information in limited situations, such as:

• Service providers: Third parties that provide services on our behalf (payment processors, email providers, analytics).
• Business transfers: In connection with mergers, acquisitions, or asset sales.
• Legal requirements: When required to comply with laws, subpoenas, or to protect rights.

We do not sell personal information for commercial purposes and have not done so in the preceding 12 months.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Our Services may include links to third-party websites and advertisements. We are not responsible for their content, practices, or privacy policies. Please review the privacy policies of any third-party site before sharing data with them.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We and certain third-party service providers use cookies, pixels, and similar technologies to collect and store information about your interaction with our Services. These technologies help with security, site functionality, analytics, and advertising.

You can control or disable cookies through your browser settings, though some features may become unavailable.

Google Analytics

We may use Google Analytics to track and analyze use of the Services. To opt out of Google Analytics tracking, see: https://tools.google.com/dlpage/gaoptout/.

7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

We may offer AI-powered products, features, or tools (such as automation or AI bots). Any personal information processed by these AI Products is handled in accordance with this Privacy Notice and applicable agreements with third parties to ensure appropriate safeguards.

8. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you sign up via a social media account, we may receive profile data (name, email, profile picture, etc.) from that provider. We use this information only as described in this notice and recommend reviewing the privacy practices of the social provider you use.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we will delete or anonymize it, or retain it in backups isolated from active processing.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable organizational and technical security measures (such as SSL and secure servers). However, no method of transmission over the Internet is fully secure; we cannot guarantee absolute protection against unauthorized access.

11. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your jurisdiction (EEA, UK, Switzerland, Canada, certain US states), you may have rights to access, correct, delete, restrict, or port your personal data, or to withdraw consent. To exercise these rights, contact us using the details below. We will verify requests and respond in accordance with applicable law.

You can also opt out of marketing communications using unsubscribe links in emails or contacting us directly. For US residents, see section 13 for specific state rights.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track (DNT) browser signals, as there is no uniform industry standard. If standards change, we will update this notice accordingly.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of certain U.S. states (including California, Colorado, Virginia, and others), you may have rights to request disclosures about your personal information and how it is used and shared. See the “Your Rights” section for how to request access, correction, or deletion. We will verify and respond to requests in accordance with applicable law.

Categories of Personal Information

The policy contains a table that explains categories of personal information. If you wish to exercise rights under your state law, contact us at info@ravishankarjha.com or privacy@ravishankarjha.com.

14. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice occasionally. The “Last updated” date at the top will reflect material changes. We may notify you by posting a prominent notice or sending an email for material changes.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Subject to applicable law, you may request access, correction, or deletion of personal information we hold about you by contacting privacy@ravishankarjha.com or using your account settings. We will verify your identity and respond in accordance with applicable data protection laws. Certain requests may be limited by legal obligations or legitimate business needs (e.g., fraud prevention, tax records).